University Strategic Plan

Boundlessly Forward: ϲʲͼ Mercy 2019 - 2024

Strategic Plan Development and Purpose

The ϲʲͼ Mercy 2019-2024 Strategic Plan: Boundlessly Forward is a living document that serves as a touchstone for ϲʲͼ Mercy’s ongoing quest to fulfill its mission. It also supports and reinforces major elements of the ϲʲͼ Mercy Brand: academic excellence, a values-based education, excellent future outcomes and a thriving urban setting.

This strategic plan emphasizes enrollment growth, greater efficiency, return on investment and prosperity for the institution by:

  • Focusing university efforts on building a more vibrant campus that attracts, engages and transforms students
  • Offering dynamic and relevant academic programs that are mission-focused
  • Enhancing the pride and loyalty felt by the ϲʲͼ Mercy community through excellent customer service and a discerning corporate culture.
These efforts are aimed at ensuring financial sustainability of the institution. The plan serves as a guidepost for resource allocation, fundraising efforts and alternative revenue sources.

Strategic Plan Video

The plan builds on our recent accomplishments and serves as a framework to empower stakeholders to work together to create the best possible future for the University. Through numerous workshops and forums, more than 400 staff members, administrators, faculty and students contributed to this shared vision.

Mission Alignment

The three primary goals, along with the 10 supporting strategies, reinforce the University’s mission and the heritage of our founding sponsors, the Society of Jesus and the Religious Sisters of Mercy, in order to maintain our commitment to the cura personalis for each student who chooses to pursue his or her educational goals at ϲʲͼ Mercy.

Goal 1

Students take a selfie.

Create ϲʲͼ's "College Town"

  • Enhance student engagement.
  • Improve student-centered facilities.
  • Connect to and enhance the surrounding community.

More on Goal 1

Goal 2

Students conduct an experiment.

Deliver Relevant and Dynamic Academics

  • Establish a process for ongoing and comprehensive academic program evaluation.
  • Support the academic enterprise with alternative revenue streams.
  • Coordinate marketing and recruitment with academic goals.
  • Invest in effective and high-quality teaching, advising and mentorship.

More on Goal 2

Goal 3

A student meets with a professor.

Passionately Serve Students and Each Other

  • Create a culture of exceptional customer service to students.
  • Ensure that every student knows they are cared for.
  • Create a culture of respect and collaboration among employees.

More on Goal 3

Key Performance Indicators for All Three Goals

Student Enrollment Measures

  • Number of accepted students.
  • Number of newly enrolled students.
  • Full-time equivalent headcount of all enrolled students.

Student Retention Rate Measure

  • First-to-second year retention rate (target more than 84%).

Student Graduation Rate Measure

  • Five-year graduation rate (target more than 70%).
Strategic Plan Logo - Envisioning 2024 Strategic Plan

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  • 2022-2023 Strategic Planning and Budget, Facilities, and Safety Team

    Dana Hart - Director of Business and Finance, School of Dentistry

    Dennis Carlesso - Executive Director-Major Gifts, University Advancement

    Fr. Gilbert Sunghera, SJ - Associate Professor of Architecture

    Megan Novell - Title IX Coordinator & Equity Compliance

    Pamela Zarkowski - Provost & Vice President for Academic Affairs

    Paul Vandelinder - Senior Accountant

    Rebecca G. Nowak - Director, Clinical Operations & Outreach, School of Law

    Renady Hightower - Associate Professor, College of Health Professions

    Steve Corder - Assistant Athletic Director - NCAA Compliance

    Tammy Batcheller - Associate Vice President, Facilities Management

    Todd Hibbard - Professor of Religious Studies, College of Liberal Arts & Education

    Tom Manceor - Vice President for Business & Administration (invited participant)

  • 2021-2022 Strategic Planning and Budget, Facilities, and Safety Team

    Dana Hart - Director of Business and Finance, School of Dentistry

    Dennis Carlesso - Executive Director-Major Gifts, University Advancement

    Don DiPaolo - Professor & Coordinator for the Leadership Minor Program, College of Liberal Arts & Education

    Fr. Gilbert Sunghera, SJ - Associate Professor of Architecture

    Kimberly Koelb - Associate Vice President for Finance & Controller

    Megan Conrad - Associate Professor, ME, College of Engineering and Science, & d MFA Representative

    Megan Novell - Title IX Coordinator & Equity Compliance

    Pamela Zarkowski - Provost & Vice President for Academic Affairs

    Rebecca G. Nowak - Director, Clinical Operations & Outreach, School of Law

    Steve Corder - Assistant Athletic Director - NCAA Compliance

    Tammy Batcheller - Associate Vice President, Facilities Management

    Todd Hibbard - Professor of Religious Studies, College of Liberal Arts & Education

    Tom Manceor - Vice President for Business & Administration (invited participant)

  • 2020-2021 Strategic Planning and Budget, Facilities and Safety Team

    Anthony Neely — Associate Professor, School of Dentistry

    Arnold D'Ambrosio — Vice President, University Advancement

    Dan Pitera — Dean, School of Architecture

    Dave Vandelinder — Director, Facilities Operations & Construction Management, Construction Planning

    Don DiPaolo — Professor & Coordinator for the Leadership Minor Program, College of Liberal Arts & Education

    Gnanada Joshi — Professor of Biology, College of Engineering and Science, and MFA Representative

    John Hitchings — Athletics Administration

    Karen Lee Associate —Vice President for Academic Administration

    Kimberly Koelb — Associate Vice President for Finance & Controller

    Megan Novell — Head of Circulation, McNichols Library

    Pamela Zarkowski — Provost & Vice President for Academic Affairs

    Rebecca G. Nowak – Director, Clinical Operations & Outreach, School of Law

    Robert Vowels — Athletic Director, Athletics Administration

  • 2019-2020 Strategic Planning and Budget, Facilities and Safety Team

    Amy Smith* — Associate Dean for Operations, Law School
    Anthony Neely — Associate Professor, School of Dentistry
    Arnold D'Ambrosio — Vice President, University Advancement
    Dan Pitera — Dean, School of Architecture
    Dave Vandelinder — Director, Facilities Operations & Construction Management, Construction Planning
    Don DiPaolo — Professor & Coordinator for the Leadership Minor Program, College of Liberal Arts & Education
    Gnanada Joshi — Professor of Biology, College of Engineering and Science, and MFA Representative
    John Hitchings — Athletics Administration
    Karen Lee Associate —Vice President for Academic Administration
    Kimberly Koelb — Associate Vice President for Finance & Controller
    Megan Novell — Head of Circulation, McNichols Library
    Pamela Zarkowski — Provost & Vice President for Academic Affairs
    Robert Vowels — Athletic Director, Athletics Administration

    Note: *Fall 2019 only

  • 2018-2019 Strategic Planning and Budget, Facilities, and Safety Team

    Amy Smith — Associate Dean for Operations, Law School
    Anita Klueg — Director, University Ministry
    Anthony Neely — Associate Professor, School of Dentistry
    Arnold D'Ambrosio — Vice President, University Advancement
    Barraka Baber — Systems Administration, Network
    Dave Vandelinder — Director, Facilities Operations & Construction Management, Construction Planning
    Debbie Stieffel — Vice President, Enrollment Management & Student Affairs
    Don DiPaolo — Professor & Coordinator for the Leadership Minor Program, College of Liberal Arts & Education
    Gregory Grabowski — Professor of Biology, College of Liberal Arts & Education, and MFA Representative
    Kim Koelb Associate — Vice President for Finance & Controller
    Pamela Zarkowski — Provost & Vice President for Academic Affairs
    Robert Vowels — Athletic Director, Athletics Administration
    Will Wittig — Dean, School of Architecture

For questions about the strategic plan, please contact us at strategicplan@udmercy.edu.